Medical and Emergency

If you are staying at the Smoo Cave Hotel and you need any  assistance whatsoever, please let one of our staff know as quickly as possible.

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Local Doctor

There is an NHS Health Centre with a Locum Doctor based in Durness Monday to Friday on +44 (0)1971 511 273 and at the Weekends use NHS-24 by dialing 111 

NHS-24 - it is not a life-threatening situation - Dial 111
A fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it is not a life-threatening situation

Closest Hospitals

Wick - Caithness General Hospital

Inverness - Raigmore Hospital

If you require a Dentist or Pharmacy, please ask one of our staff.

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In case of Emergency
United Kingdom 999 is the official emergency number, but calls are also accepted on the European Union emergency number, 112.

All calls are answered by 999 operators, and are always free.

When your call is answered you will speak to an operator who will ask you which service you require Ambulance, Police, Fire, Coastguard and the number you are calling from. 

The call taker will ask you the location of the emergency and what the emergency is. They will then take your details.

Other emergency services may also be reached through 999 
- Lifeboat
- Mountain rescue
- Cave rescue
- Bomb disposal (provided by HM Armed Forces)

Coastguard

If you find yourself in an emergency situation or spot someone else in trouble, you should call and ask for the Coastguard.

If you are inland and see someone in difficulty on the water, be it on a river or a loch (ie. a lake), you should ask for the Police when you call for help.

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Police - Non-Emergency
Use the non-emergency number 101 for situations that do not require an immediate Police response. This will help keep 999 available for when there is an emergency, e.g. if a crime is taking place, or somebody is in immediate danger – for these types of incidents, always call 999.